Expertise
Consumer law and regulatory compliance
Getting commercial practices compliant before the inspection, and defending the business when it comes.
Pre-contractual information, consumer terms, unfair terms, green claims, promotions, product safety: consumer-facing practices are regularly inspected by the French authorities (DGCCRF, DREETS, DDPP).
We work upfront with marketing and sales teams to make documents and campaigns compliant, then support the business during inspections, in the administrative proceedings that follow and in court. In regulated sectors such as energy, healthcare, rail and telecoms, this compliance work goes hand in hand with sector rules.
What we handle
- Consumer terms and pre-contractual information
- Unfair terms
- Misleading practices and green claims
- Promotions
- Product safety and labelling
- DGCCRF, DREETS and DDPP inspections, administrative penalties
- Sector regulation
News and insights
The “Urgo affair”: Emmanuel Tricot in Le Quotidien du Pharmacien
Defending pharmacists under the French “anti-gift” rules.
The Urgo case: pharmacists do not deserve such treatment
Around 8,300 pharmacists are being pursued over benefits allegedly received from a laboratory. An opinion piece by Emmanuel Tricot.
Who to talk to
Talk to the team
A first conversation so we can understand the background and what is at stake.
Get in touch
